Refund policy
Exchange and Warranty Policy
EXCHANGES AND RETURNS - 30 DAYS
You have 30 days from delivery to request a size exchange or refund.
Requirements:
- Product must be unused and in perfect condition
- Original packaging
- All accessories included
HOW TO REQUEST
- Contact us: ambarshapewear@gmail.com
- Wait for response: Our team will review your case
- Send video proof: Show the product's condition
- After approval: We'll provide the return address (varies by supplier). Some suppliers cover return shipping; others require you to pay.
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Send us by email:
- Your name and order number
- Tracking code and/or payment proof
⚠️ Requests without this information will not be processed.
WARRANTY - 24 MONTHS
We offer a 24-month warranty against manufacturing defects.
You can exchange for a new product or different items up to the original purchase value.
WARRANTY DOES NOT COVER:
- Physical damage from external factors (fire, water, electrical issues, extreme conditions, misuse, drops, etc.)
- Normal wear and tear from use
Important: Used products or those showing signs of contamination will be rejected.
For exchanges, shipping costs are the customer's responsibility.